Dered was a dream to work with. Professional, kind, competent, diligent, and full of integrity. Dered is the kind of sales rep I wish everyone could have when searching for a vehicle. Truly made the process an enjoyable, personable, and positive experience for me!!

I told Wilson specifically what I wanted. Being it was a different brand than his dealership. We had to find one. I told him what I didn't want and he MADE sure none of it happened. Like doing the 4 square stuff. He told me what I needed to do to speed up the process. Awesome service and smiles all the way out the door. Thank you Wilson and the tall finance guy with the scooter.

OVERALL IT WAS A GREAT CAR BUYING EXPERIENCE. VERY KNOWLEDGABLE STAFF!

This was easily the best vehicle purchase experience I have ever had. Everyone was incredibly professional.

Had a great experience purchasing a new 2022 Mazda3 from here in December 2022. I dealt mainly with Wilson Rich who was sincere, candid, and knowledgeable. I compared all Mazda dealers in a 100 mile radius and chose this one for several reasons: 1) Inventory was low everywhere and some Mazda dealers were charging a finder's fee of $600 to $1000, not honoring Costco member discounts, or other shenanigans like a mandatory $2000 accessory package. That business practice seems "normal" these days. Toyota and Honda dealerships were charging an even more exorbitant $3,000 to $8,000 finder's fee for new cars. Most Chevy Corvette dealers charge a $30,000+ finder's fee. Dwayne Lane Skagit Mazda did not engage in these shady practices and instantly earned my trust. 2) Sales rep Wilson Rich quoted me a price over the phone. I appreciated his honesty and his faith in the customer to not just start a bidding war using the price quote. Some of the Mazda dealers would not even quote me a price in-person until I commit to buying the car that day (without knowing the price). Those snake oil sales tactics are an instant deal-breaker for me. It's the reason I avoided a few of the Mazda dealerships closest to me and drove 50 miles to Skagit. When trust is broken, the entire dealership's reputation is tarnished and changing sales reps won't help. After all, we've all seen the "Good Cop, Bad Cop" routine. 3) Sales rep Wilson Rich was persistent in updating me with their new inventory each month via text and email. This is easy enough for dealers to automate, but some other Mazda dealers couldn't be bothered and wanted me to call them every month instead. Customers are too busy with work to call 8 dealerships every month to check if any new cars were allotted to them by the factory. I certainly don't have time for that monthly scut work. 4) Wilson Rich was technically savvy. I was able to settle everything over the phone. I went to the dealership only once in order to pick up the car. Some dealerships even refused to take my $500 deposit over the phone via credit card (to secure the new allocation). They wanted me to drive to their dealership to scan my credit card on their computer, as if it were year 1985. That same dealership said to me, "I don't know what kind of fantasy land you live in, but you can't buy a car over the phone in America." That was quite entertaining to hear because I've bought vehicles and real estate over the phone for decades. 5) In defense of other Mazda dealerships, there were others who were equally trustworthy and knowledgeable, but they lacked the inventory which is a common problem these days. Thank you Dwayne Lane and Wilson Rich for treating your customers right and earning our trust. Please keep up the great work! I'm posting this review on a few other review sites.

Had a great experience purchasing a new 2022 Mazda3 from here. I dealt mainly with Wilson Rich who was sincere, candid, and knowledgeable. I compared all Mazda dealers in a 100 mile radius and chose this one for several reasons: 1) Inventory was low everywhere and some Mazda dealers were charging a finder's fee of $600 to $1000, not honoring Costco member discounts, or other shenanigans like a mandatory $2000 accessory package. That business practice seems "normal" these days. Toyota and Honda dealerships were charging an even more exorbitant $3,000 to $8,000 finder's fee for new cars. Most Chevy Corvette dealers charge a $30,000+ finder's fee. Dwayne Lane Skagit Mazda did not engage in these shady practices and instantly earned my trust. 2) Sales rep Wilson Rich quoted me a price over the phone. I appreciated his honesty and his faith in the customer to not just start a bidding war using the price quote. Some of the Mazda dealers would not even quote me a price in-person until I commit to buying the car that day (without knowing the price). Those snake oil sales tactics are an instant deal-breaker for me. It's the reason I avoided a few of the Mazda dealerships closest to me and drove all the way to Skagit. When trust is broken, the entire dealership's reputation is tarnished and changing sales reps won't help. After all, we've all seen the "Good Cop, Bad Cop" routine. 3) Sales rep Wilson Rich was persistent in updating me with their new inventory each month via text and email. This is easy enough for dealers to automate, but some other Mazda dealers couldn't be bothered and wanted me to call them every month instead. Customers are too busy with work to call 8 dealerships every month to check if any new cars were allotted to them by the factory. I certainly don't have time for that monthly scut work. 4) Wilson Rich was technically savvy. I was able to settle everything over the phone. I went to the dealership only once in order to pick up the car. Some dealerships even refused to take my $500 deposit over the phone via credit card (to secure the new allocation). They wanted me to drive to their dealership to scan my credit card on their computer, as if it were year 1985. That same dealership said to me, "I don't know what kind of fantasy land you live in, but you can't buy a car over the phone in America." That was quite entertaining to hear because I've been buying cars and houses over the phone for decades. 5) In defense of other Mazda dealerships, there were others who were equally trustworthy and knowledgeable, but they lacked the inventory which is a common problem these days. Thank you Dwayne Lane and Wilson Rich for treating your customers right and earning our trust. Please keep up the great work! I'm posting this review on a few other review sites.

Friendly, comfortable and overall great experience! They explained everything in a way anyone can understand..

Veey pleasant buying experience. They had the car we wanted and sold it to us at a fair price. Derek, our salesman, was very helpful and patient going through all of our new car’s features and their operations.

super patient and professional team! I would absolutely recommend this Mazda dealership to anyone. Exceeded my expectations in every respect

I’ve purchased two vehicles from this location and both experiences were fantastic. Very fair, and great customer service!

I had a stellar experience with Kyle when I came to check out a car on the lot yesterday! He was super patient, kind, down-to-earth and incredibly knowledgeable. And when I told him I wasn't looking to buy quite yet, he was totally respectful - didn't try to push or cajole me into changing my mind, nor did he act bored or put out. He even showed me a number of other cars for comparison! Seems like a real earnest, trustworthy guy, which is so refreshing in this industry. Team Kyle all the way!

Dwayne Lane at Skagit is an extremely friendly dealership with great staff. They care about customers and ensure to provide a easy, reliable and engaging car buying experience. We recently bought our new Mazda CX-50 (a great car!) and had a seamless experience. Even though they are far, they are worth it !

We purchased a CX-50 here and had a great experience working with Kyle. Given that it’s a new model and with limited supply, we didn’t test drive it before making the deposit. However Kyle’s communication, knowledge, and general friendliness made us confident with the purchase. Would highly recommend Dwayne Lane again to others, worth the trip up from Seattle!

Happy with the whole experience. Kyle is a delight and couldn’t have done a better job.

Amazing service!! Chase and Kyle were awesome and helped me all the way even after the purchase. I highly recommend the dealership!

Dwayne Lane Mazda is a great dealership. Even with the new car shortages they were able to give me exactly what I want. I can't say enough good things about Kyle, my salesman. He was fantastic. Helpful, knowledgeable, and not pushy at all. One of the rare times I've been happy to purchase a new car.

After spending two hours at another dealership before they would tell us the price of a car, Kyle was a breath of fresh air. Not pushy or cliche at all, gave us pricing info up front, and showed us everything we needed to know for our test drive within minutes at the shop. I would 100% recommend to go in and ask for Kyle! Thank you again!

Too of line service and quick

I bought my 2020 Mazda CX-5 on 2/12/21 at Dwayne Lanes Skagit Mazda. Kyle Hansen was my salesperson. He was phenomenal! My husband and I usually get apprehensive when looking for cars at dealerships, due to pushy salespeople. However, we were pleasantly surprised with Kyle. From the beginning he was transparent, knowledgeable and helpful. Never did we feel uncomfortable when deciding to buy the CX-5. Kyle made our car buying experience so much better than we ever have had in the past. Definitely will be referring friends/family to Dwayne Lanes to see Kyle! 5 star rating due to Kyle!

Outstanding service! Fast, courteous, and they offer clear and reasonable advice. They've routinely proven trustworthy, which is invaluable in a maintainer. Plus they wash off your car, which is a nice touch.

Great experience. Awesome service advisor, very friendly. Professional and would high likely recommend!

Being a car novice, I felt comfortable and in good hands bringing my vehicle here. The service advisor, Dani, was very knowledgeable and was able to answer all of my questions. Her level of competency was easily shown as she was able to dummy everything down for me. I will be bringing my vehicle here again when needed!

Great place. I love my new car.

Good customer service 👍

Excellent, informative, easy to work with.sales and finance staff were both effecient and friendly.