Dwayne Lane's Skagit Mazda Testimonials A sincere THANK YOU to all our favorite customers!
Dwayne Lane Mazda is a great dealership. Even with the new car shortages they were able to give me exactly what I want. I can't say enough good things about Kyle, my salesman. He was fantastic. Helpful, knowledgeable, and not pushy at all. One of the rare times I've been happy to purchase a new car.
After spending two hours at another dealership before they would tell us the price of a car, Kyle was a breath of fresh air. Not pushy or cliche at all, gave us pricing info up front, and showed us everything we needed to know for our test drive within minutes at the shop. I would 100% recommend to go in and ask for Kyle! Thank you again!
Jessie in the service department is extremely knowledgeable, helpful, and friendly. Give her a raise!
Too of line service and quick
I bought my 2020 Mazda CX-5 on 2/12/21 at Dwayne Lanes Skagit Mazda. Kyle Hansen was my salesperson. He was phenomenal! My husband and I usually get apprehensive when looking for cars at dealerships, due to pushy salespeople. However, we were pleasantly surprised with Kyle. From the beginning he was transparent, knowledgeable and helpful. Never did we feel uncomfortable when deciding to buy the CX-5. Kyle made our car buying experience so much better than we ever have had in the past. Definitely will be referring friends/family to Dwayne Lanes to see Kyle! 5 star rating due to Kyle!
This team between sales and financing is incredibly comforting, honest, and beyond helpful. Buying a car is never an easy process and this team went above and beyond to make it a smooth and pleasant process! If you’re looking for a Mazda, definitely meet with this team of all stars!!
Outstanding service! Fast, courteous, and they offer clear and reasonable advice. They've routinely proven trustworthy, which is invaluable in a maintainer. Plus they wash off your car, which is a nice touch.
Great experience. Awesome service advisor, very friendly. Professional and would high likely recommend!
Being a car novice, I felt comfortable and in good hands bringing my vehicle here. The service advisor, Dani, was very knowledgeable and was able to answer all of my questions. Her level of competency was easily shown as she was able to dummy everything down for me. I will be bringing my vehicle here again when needed!
Great place. I love my new car.
Good customer service 👍
Excellent, informative, easy to work with.sales and finance staff were both effecient and friendly.
Your experience here is always personable. I have been to a couple non-Mazda dealerships in the past and it felt like the focus was all about making their quota. I never mind the longer drive to be able to work with the staff in Skagit. Props to Trevor Sheldon and the late Dana Bennett for setting the precedence of what great customer service is all about.
Bought my car new in 2016 and at 65k miles I have had every single vehicle service done by them. I drive 35 minutes out of my way to come back here every time. Every person here cares about you and treats you and your car with exceptional care. Most recent experience, I had filled out an email survey they sent me. I had stated that I assumed many people are in the middle of a work day, such as myself, and would like to stay productive while waiting in their lounge and that they should add a charging dock for cellphones and new laptops. I received a response back that they loved my idea and would work on adding that to the lounge - and that they did. I’m now at my next oil change and have a charging port of 6 different charging cables along with my complimentary coffee. The people here at Dwayne Lanes care and they listen. 10/10
Cannot recommend going to Dwayne Lane's Mazda more highly; the staff is earnest, patient, and courteous. Spent an entire day searching for the right SUV for my wife and I could not recommend my experience at Dwayne Lane's Mazda more. Derek, our salesman, was excellent about answering all of my questions about the technical aspects of our car and was excited to talk to my wife about the entirety of their inventory. He was very knowledgeable about the cars both on the Mazda lot and about other makes of cars nearby. He also did an excellent job of steering us toward their cars without "trash talking" other brands which was very much appreciated given the breadth of our search. Overall the experience was excellent and I would happy steer my friends and family toward shopping there! If a new car is in the cards, definitely stop by and see what Dwayne Lane has to offer you!
Good morning food Thanks
Great and helpful sales staff. Always looking to get you in the right car not just a car.
I have been a customer of Dwayne Lane's Skagit Mazda Sales and their Service Department for almost 7 years. Bought several new cars from them, which I also serviced and repaired at their service department on regular basis. I really value the loyalty and the positive experience I receive at this place every time. The sales people make a car sale a very personal experience. In fact, with every car I purchased from them I made a friendship, as opposed to a business deal. They don't brush you off their shoulder if you have concerns, but on the opposite, everyone treat you the way they would want to be treated. While I am very pleased with the sales, I am even happier with the service and repairs and they are another main reason I keep coming back. Everyone wants to have a reliable and worry-free car service, and I found it here. Today they fixed my car again very quickly (in 2 days) and very well. This was after another shop had my car for over a month and couldn't fix the issue caused by an accident. Wow! I have to say that I have a very special gratitude for their service department personnel. When I leave my cars here, I have no worry. The service and repairs are always done right and the price is reasonable. The manager Jon goes out of his way to save you time and money, while making you feel very valued and important. I also really appreciate the help with the warranty issues. While I understand that nothing can be perfect, the experience at this dealership has been as close to perfect as it ever gets. Thank you so much for your excellence! I hope you guys all get a raise, a promotion, and lots of time for vacations. You definitely deserve it!
Picked up a 2019 CX-9 Grand Touring today from Derek Gannon at Dwayne Lane Skagit Mazda. Great experience, easy negotiating, fast paperwork, love the car. Derek is new to the business, but clearly paid attention in his training and was extremely knowledgeable about the product. Highly recommend if you're looking for a Mazda.
Luke was amazing and made sure I left the lot with my dream car! Worked with me the last couple months until I was ready to go ahead and make the jump to buy my first car. Was a comfortable, surprisingly fast, and overall an amazing expeirence. I will always drive a Mazda, and I will always go to this dealership to get my Mazda!!!! Thank you luke!!!!!
This is the best car dealership in the north state if your looking for a great deal on a new or used car or truck with no BS or a lot of pushing for a sale please drop in and shop no stress the staff are very helpful and knowledgeable we as a whole family but all our vehicles there hands down you will be pleased...
Great service and highly recommended!! Go see Clark Graham and tell him I sent you 😁
My daughter in law bought a new car here and hasn't been happier
Outstanding service Luke was great to work with.
Welcome to Dwayne Lane's Skagit Mazda
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Mazda technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Dwayne Lane's Skagit Mazda in Burlington today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 360-310-4350.
Dwayne Lane's Skagit Mazda Burlington, WA
620 Auto Blvd, Burlington, WA 98233
- Monday - Friday: 9:00 AM - 7:00 PM
- Saturday: 9:00 AM - 7:00 AM
- Sunday: 10:00 AM - 6:00 PM
- Monday - Friday: 7:30 AM - 5:30 PM